Stitch Nation :: Returns and Exchanges

Returns & Exchanges
A return and exchange form is enclosed with every package. You need to fill out the form completely and enclose it with the item(s) you are returning. Please indicate if you would prefer to receive a refund, or make an exchange for another size, color or item.

Refunds for items returned within thirty days of the shipment date will be credited to your credit card account. Refunds for items returned more than thirty days after the shipment date will not be accepted. If the item is not defective and is returned, the product is subject to a 10% restocking fee.

Stitch Nation will not refund or exchange any customized or special order item(s). The returned item(s) must be in good condition (i.e. unwashed, undamaged, unscratched) to receive a refund or exchange.

Shipping and handling fees are not refundable unless Stitch Nation was responsible for shipping the wrong item.

Refund and Exchange Form
(Adobe Acrobat File)